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A J.C. Hart Apartment Community in Brownsburg, IN

5 Questions To Ask On An Apartment Tour In Brownsburg

May 28, 2020

Swimming pool at Brownsburg apartment.
Touring apartments is an important step in finding out that a particular community will work for you. But while you’re looking over the apartment floor plan and storage space on your Brownsburg apartment tour, it’s also a good time to ask your tour guide some probing questions. These questions are good to help you determine the feel and resident service the community can give. After all, your apartment will be your home for some time, and you should know just what you’re getting into. To start off, these are the five questions to ask during an apartment tour in Brownsburg.

What’s The Apartment’s Pet Policy? 

Pets in a pet friendly apartment 

Many complexes advertise themselves as pet-friendly apartments in Brownsburg, but that can be a fairly vague term. Some apartments have restrictions on the type of dog breeds they allow or limit how many animals can live in the apartment. Some pet policies prohibit small animals, such as rats, guinea pigs, large birds, or reptiles. And all pet policies most likely have a pet fee for your animals -- and many may even have a cleaning fee upon move out.

Finding out about the pet policy is a must if you own a cat or dog, or you’re considering adopting one very soon. After all, your pet needs to be just as happy in your apartment as you are. But it's also a good question to ask on an apartment tour if you’re not a pet owner. That way, you know what critters you might run into on a day-to-day basis. Also think of asking what amenities the apartment complex has for pets -- like dog parks or free waste disposal sacks.

How Will I Pay Rent And Utilities?

20 years ago, rent was typically paid by check at the main office. Now, there could be many ways to pay rent. Does the complex have an app or can they link direct deposit through my bank? Can I put it on my credit card and receive points for my rent payment? Some companies might even allow you to pay through popular payment systems like PayPal or Venmo. Asking how you pay rent while on an apartment tour can be important for those who are traveling a lot or want an easier option for paying rent.

Learning how utilities work can also make your life easier during your lease. What utilities come with rent? Are you able to add utilities to my rent check? Are utilities, like gas and water, determined by communal use or are they calculated by each individual apartment? Do I have a choice on the internet, phone, or cable providers, or do I have to use the same company as the other residents? These questions should be simple, but sometimes the answers are surprising.

What Amenities Can I Use?

Swimming pool in a JC Hart community

Your Brownsburg apartment tour should also include a quick look. During your Brownsburg apartment tour you should also walk through the amenities and grounds. Although an overview of what’s available is helpful, you may wish to inquire about residents' day-to-day usage of the complexes’ amenities.

If you’d like to work out in the morning or late at night due to your work schedule, make sure you ask about the fitness center’s hours -- and when it’s the busiest. Families may like to understand what the children’s policy is for the basketball court or pool and hot tub. If you’d love an apartment that’s not just a space to lay your head down at night, but a community to fully enjoy, it’s crucial to ask about amenities on your apartment tour. The answers may be the decision point between two apartment communities in Brownsburg.

How Do I Request Maintenance?

Bedroom door of an apartment

Before you leave your apartment tour, be sure that you ask about the maintenance situation. Maintenance policies and procedures can vary between companies, from on-site maintenance to contract repair that has to be booked within regular business hours. Emergencies do crop up from time-to-time, but it’s how maintenance is able to respond that can deeply influence how you feel about your apartment.

When you ask about maintenance, it’s good to be thorough. Does the complex have 24-hour on-site maintenance, or can they only perform repairs during regular business hours? Who do I call about an urgent repair need? Can I go online to fill out a maintenance request? And how will I know when they are done? You may want to ask what services wouldn’t be done by maintenance, like washer/dryer installation or ceiling fan installation.

What Is The Parking Situation?

Parking lot at a JC Hart community

When you’re on your apartment tour in Brownsburg, remember to ask what where you park your car. Am I assigned a parking spot, or is it first come first serve? Am I given a sticker or hang-tag for my car, and what if my family has two vehicles? Are there individual garages or carports available? And remember to ask about any towing policies. You don’t want to discover the perfect apartment, but realize that you need to go around the block repeatedly to get a curbside space.

Union Green Will Answer All Your Questions On Your Apartment Tour In Brownsburg

Schedule your tour with Union Green today, and we’ll answer each of your questions while taking you through one of our units. Just call us at 463-888-7185 or hit the “schedule a tour” button. And it’s a good idea to bring your partner or roommates, as they could have questions, too! Can’t come to the property? We have virtual tours!