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A J.C. Hart Apartment Community in Brownsburg, IN

Why You Should Look For 24/7 On-site Apartment Maintenance in Brownsburg

August 07, 2020
Patio at North Haven

It’s after midnight, and while you’re going to bed, you begin to detect a drip-drip-drip. Looking up, you notice a damp spot on the ceiling that’s ever so slightly expanding out. Fear hits as you frantically look to find a pot or waste paper basket to collect the water.

So, what happens next? Is there an emergency phone number for maintenance? How long will it be before they arrive? Should you have to wait until normal business hours? Or were you smart enough to rent a building with 24/7 on-site emergency apartment maintenance in Brownsburg?

What Dictates An Emergency Maintenance Call?

Master bedroom in Brownsburg apartments.

With a little luck, most of your apartment maintenance requests will be simple. You may discover that your blocked tub drain demands a little more work than a squirt of Liquid Plumber. Or you inadvertently put a gash in the drywall when you went to put up your new TV. These are annoying inconveniences that can hang on until Monday morning instead of needing an urgent house call in the midnight hour.

Then there are some fixes that require instant attention. Wait on a leaky pipe and your stuff in your 1-bedroom apartment could see significant damage. A broken smoke detector can keep you -- and the building -- awake all night. Emergency repair may also be needed if your AC breaks during Brownsburg’s hot August nights to a voicemail, which then is forwarded to the night manager, who then forwards the request to a contractor,who then comes over to your place to see what’s going on.

The time difference between the two situations can seem overwhelming, especially when you’re thinking about your family’s safety . If your apartment has 24-hour emergency maintenance, then someone who can help should arrive there within the hour or at a minimum estimate their time of arrival. That’s much more amiable than waiting for hours hoping a contractor is on their way.

Three Maintenance Questions To Ask On An Apartment Tour

Exterior view of a Brownsburg apartment building.

While you tour your apartment and learn about the luxurious apartment amenities in Brownsburg, be sure to find out about the maintenance procedures. Especially, ask these 3 questions:
  • Does your apartment complex use on-site maintenance workers or do they use contract technicians?

  • Can you submit repair tickets by online or phone?

  • What is the off-hours maintenance procedure ? And how long will it take for someone to respond?

These are answers that you should be aware of before it’s midnight and you’re wading through the apartment flood coming from your upstairs neighbor’s toilet.

Union Green Is Proud to Use 24/7 On-Site Apartment Maintenance

With Union Green, we want you to have confidence in your new apartment home. That is why we offer on-site maintenance technicians that will fill any emergency repairs day or night. Just call us at 463-888-7185 or click the “book a tour” button today!